Module 6 · Lesson 6.3
What you will change
Plan the conversation that turns your draft canvas into an agreement.
Key idea
A draft changes nothing until the two teams agree it. Start from the shared problem, offer something in return, and allow time to debug the definition together.
In this lesson
- Seven questions for your plan
- How Rohan Mehta might answer them
- Sharing the plan with your manager
You have a draft canvas for your interface. A draft changes nothing until the two teams agree it. This note is your plan for getting there.
An example from Harbourline
Try it
How Rohan Mehta might write it
Rohan is a team lead in the Pune Service Desk. Choose a question to see his answer.
| The question | What is the first change you want? |
|---|---|
| Rohan’s answer | Release notes for every Northlight Financial release reach the Service Desk two working days before it goes live. |
Your plan
Pause and think · your notes
Your plan for getting the two teams to agree your draft canvas.
Your plan is kept with your other notes. From My course notes you can download it as a Word file, print it or email it, for example to share it with your manager.
Share or keep
Sharing can help: a manager who knows the plan can clear the way for the conversation, or raise what you can’t settle alone.
What to take away
- Start from the shared problem, not the other team’s failings.
- Every team is a customer and a provider: say what you need and what you can offer.
- Allow four to six weeks to debug the definition, and name one thing that will show it worked.
Your progress
Course contents · This is the open version of the course. Your notes, progress and check scores are saved on this device, and in your account when you are signed in.