Module 4 of 6
Operational definitions
How to write a definition two reasonable people would apply the same way, how to agree it across an interface, and why a heavy meeting load is often a sign that one is missing.
Lessons
4.1What an operational definition isCompletedNotes savedAbout 10 minutes, with a short video4.2Negotiating a definitionCompletedNotes savedAbout 10 minutes4.3aMeetings as a signal, for team leadersTeam leadersCompletedNotes savedAbout 8 minutes4.3bMeetings as a signal, for senior leadersSenior leadersCompletedNotes savedAbout 8 minutes4.4Check: write and test a definitionCompletedFive questions · About 5 minutes
About 35 minutes for each learner: lessons 4.1 and 4.2, the lesson for your track, and the check.
Lessons marked Team leaders or Senior leaders come in two versions. You only need the one that fits your role.
Course contents · This is the open version of the course. Your notes, progress and check scores are saved on this device, and in your account when you are signed in.